Frequently asked questions
Q: Who are the owners of Third Coast Collars?
A: Third Coast Collars is owned and operated by us, Janel and John Lamkin, residents of the Mississippi Gulf Coast. Originally from New Orleans, we have called Mississippi home for the past decade. We share our home with our two dogs, Oskar and Helga.
Q: How did Third Coast Collars come to be?
A: Third Coast Collars has its roots in a passion for dogs and our community. Originally established by friends who shared our love for canines, we were honored to take over and rebrand the business. Our dogs and grand-dogs serve as constant sources of inspiration, bringing joy and purpose into our lives each day. With their boundless energy and unconditional love, our pups serve as the driving force behind everything we do at Third Coast Collars.
Q: What sets Third Coast Collars apart from other pet accessory brands?
A: At Third Coast Collars, every product is handcrafted with love and care! We use BioThane® —a durable, waterproof, and stink-proof material—to ensure their collars and leashes can withstand even the most adventurous pups.
Q: What fuels Third Coast Collars' dedication to crafting dog accessories?
A: What fuels us is quite simple: our love for dogs! Over the years, we've had the privilege of sharing our lives with countless furry companions. From the cherished memories of beloved dogs who have crossed the rainbow bridge to the playful antics of our current pups, Oskar and Helga, and the heartwarming presence of our multiple grand-dogs, we've experienced firsthand the unparalleled bond between humans and dogs. We get it – your dogs are family, and we’re here to offer gear that’s as awesome as they are!
Q: What does ‘Third Coast’ mean?
A: The "Third Coast" is a nickname for the states that border the Gulf of Mexico - a nod to our beloved stretch of coastline! We're proud to live here, with its amazing beaches, incredible food and drinks, and vibrant communities. So, when we say "Third Coast," we're celebrating our little piece of paradise along the Gulf!
Q: What types of products do Third Coast Collars offer?
A: Third Coast Collars specializes in BioThane® collars and leashes for dogs of all sizes. Most products are available in a variety of colors and customizable options to suit every dog's personality and style. We also do custom orders!
Q: What is BioThane®, and why do Third Coast Collars use it?
A: BioThane® is a revolutionary material perfect for dog accessories, known for being vegan-friendly, durable, waterproof, and stink-proof. Made by BioThane® Coated Webbing Corp, it features a polyester webbing with a TPU (thermoplastic polyurethane) or PVC (polyvinyl chloride) coating. This coating enhances its durability, waterproofness, ease of cleaning, and weldability, making BioThane® an excellent choice for long-lasting, reliable dog products.
Q: Why is BioThane® better than leather?
A: BioThane® offers several advantages over leather, making it an excellent choice for dog collars and leashes. BioThane® is a vegan-friendly alternative to leather, appealing to pet owners who prefer cruelty-free products. Additionally, BioThane® is incredibly durable, waterproof, and stink-proof, outperforming traditional leather in terms of longevity and maintenance. Its synthetic composition also means it won't stretch, crack, or fade over time, ensuring that your dog's collar and leash remain in pristine condition for years to come.
Q: Is BioThane® made in the USA?
A: Yes, BioThane® used in all of our products is manufactured in North Ridgeville, Ohio in the USA.
Q: How are Third Coast Collars products made?
A: Every collar and leash is handcrafted by us in our Mississippi Gulf Coast home. We pour our passion into each product, ensuring the highest quality and attention to detail.
Q: Are Third Coast Collars products suitable for all dogs?
A: Yes! Third Coast Collars products are designed to be durable and comfortable for dogs of all sizes and breeds. Whether you have a small, delicate pup or a large, adventurous one, there's a collar and leash to suit their needs.
Q: How can I place an order with Third Coast Collars?
A: Ordering from Third Coast Collars is easy! Simply visit our website, browse our collection of collars and leashes, select your desired options, and proceed to checkout.
Q: How do I place custom orders for collars and leashes with Third Coast Collars?
A: Want a size, color, print, or two-tone collar that’s not listed on our website? No problem!
If you have specific requests or would like to place a custom order, we're here to help. Simply use our custom order form to send us an inquiry and we’ll be in touch soon to discuss your vision. Whether you're looking for a particular color combination, size, or design, we'll work with you to create the perfect collar and leash for your furry companion.
Stay tuned for the launch of our on-site customization tool, coming soon to make custom ordering even more convenient! With this tool, you'll be able to personalize your order directly on our website, ensuring a seamless and hassle-free experience.
Q: Can I order in bulk?
A: Absolutely! For bulk orders of 10 or more collars/leashes, feel free to email us or use our contact form to discuss details!
Q: How long does it take to receive my order?
A: Since each product is handcrafted to order, please allow 1-2 weeks for production and shipping. We strive to get your order to you as quickly as possible while maintaining our commitment to quality. For bulk orders, a confirmation email with shipping details will be provided after your order is placed.
Q: What if I have a question or concern about my order?
A: If you have any questions or concerns about your order, please don't hesitate to contact us. We're here to help and ensure you and your furry friend are satisfied with your Third Coast Collars experience.